NIBCO Introduces Enhanced Contact Center

April 18, 2023 – The Woodlands – Continuous improvement is a core value at NIBCO, so they are pleased to announce they have upgraded their Customer Contact Center to elevate customer call experiences and enhance communications.

They are thrilled to introduce texting capabilities for customers! That’s correct, customers will be able to communicate with customer service and technical services representatives via SMS text messaging.  The following numbers can be used to send SMS text messages:

Customer Service: 855.642.2608 – Technical Services: 855.642.2607

Second, you’ll notice an enhanced call experience when you call NIBCO from the moment you dial until your call is complete.  Thank you for your continued business with NIBCO and Chemtrol® products.